Christine Osazuwa

Let’s say I have the Formstack Form below and really want to capture the data of “Amount of Expense” and the User ID that is auto assigned to each submission, in Google Analytics. How would you go about that?

Set Up On Formstack

• Within Formstack, navigate to the form > Settings > Emails & Redirects > Confirmation Emails > “Click to Add One” > Content: Custom Message. (You won’t be composing a message, just getting a few variables out of Formstack.)
• Within the body, select the Unique ID & whatever field have the monetary (value) amount you’d like to capture. Remember that you cannot put personally identifiable data in Google Analytics, so don’t try to capture email, last name, etc. in Google Analytics.
• Take note of the user ID tag and the tag associated with the expense amount.
• Press cancel without saving, once you’ve copied that information.

• Once that screen is closed, navigate to “After the Form is Submitted” within the same page.
• Select “Redirect to an External URL”, and insert your thank you page URL.
• Immediately after, add a question mark (?) for a query. Within that query add the user ID tag.
• Following that tag, add a hash symbol (#) followed by the tag for the expense, as you see below: www.example.com/thankyou.php?{$_submission_id}#{$37021767}.
• This results in your thank you page having the data passed in the URL so that Google Analytics can parse it.

Set Up Google Analytics

• Ensure that you have Google Analytics installed on the page the form is embedded and the form’s thank you page.
• Next, add this script to your thank you page. It will pull the parsed information into Google Analytics as an event submission.
  

Results

Now the data will go into Google Analytics on each submission.

You’ll also be able to compare the Event Label within Formstack, under Submissions to match it up to the Personal Identification Information:

More Information

This tactic can also be use by taking advantage of Google’s Custom Dimensions and Metrics with Google Tag Manager.